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About Us
 

The Customer Support Network was founded in 2001.  From the beginning, it has been our goal to improve the online experience for both consumers and businesses.  We believe that consumers should be treated the same, if not better, on the web than in traditional brick and mortar stores.  In addition, we believe that businesses that adopt such a philosophy will themselves be successful on the web.  For this reason, the Customer Support Network and this website were started.  Our mission is to be the leading provider of online customer support information on the web so that businesses can provide better online customer support--to the benefit of both themselves and online consumers.

From our expertise in this field, we have developed two products under our CSLive (Customer Service Live) brand.  The first, CSLive Professional, is a complete online customer support solution.  The system integrates all of the major online customer support aspects in one user-friendly, affordable system.  The second product, CSLive SB 2005, was designed in early 2005 to be an easy-to-use, affordable live chat system.  It provides all of the live customer chat, real-time visitor tracking, and internal messaging features a small business needs, at an incredible price.

Customer Support Network is a subsidiary of McCoy Corporation, a leading developer of web-based business systems.  McCoy Corporation is located 1.5 hours south of Chicago in Pontiac, IL.

 

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Customer Support Network is a product and mark of McCoy Corporation, Pontiac, Illinois, USA. Copyright © McCoy Corporation • All Rights Reserved.